Bryan Blumenschein
Support Technician
- E: Bryan@BryanB.me
- W: BryanB.info
- P: 763.438.7979
Professional Profile
My passion for technology started more than 10 years ago. Patiently repairing and upgrading computers at a young age was an enjoyable experience. Helping others with their computer related issues is always something that comes easily to me. A strong retail background has left me with outstanding customer service skills and a vast knowledge of computer and phone systems. My passion for troubleshooting can be seen every day. I love repairing anything that is not functioning properly albeit a car, computer, cell phone, etc. The ambition to having an understanding of how everything works keeps me very driven. I am very enthusiastic in my work and enjoy seeing completed work in a timely manner. I enjoy creative thinking to solve issues as quickly and efficiently as possible.
Work Experience
Mar 2005 - Present
Certified Pharmacy Technician
Walgreens, Full-Time
- Ordering, supplying, and maintaining inventory within a business environment.
- Working as a team in groups and with others to finish projects accurately and on time.
- Fixing and repairing printers, computers & office equipment when needed.
- Answer questions in person and via telephone while providing excellent customer service.
Nov 2009 - Dec 2012
Android / iOS Developer
Bitt-Labs, Part-Time
- Developing in native code as well as 3rd party SDK's.
- Designed and created applications and games with over 10,000 downloads.
- Created, hosted, & managed websites, email accounts, databases etc.
- Provided technical support via telephone, and in person regarding all technical aspects of the clients business.
Apr 2007 - Jan 2011
Web Developer
Pro-Turf Landscape & Irrigation
- Created and managed, websites, & email accounts.
- Provided technical support via telephone, and in person regarding all technical aspects of the clients business.
- Repaired computers on site, installed applications and OS's. (Pc & Mac)
Technical Skills
Knowledge
Hardware: Thorough understanding of all computer hardware, CD/DVD, CPU, Memory, Solid/spinning disks, Motherboards, Input devices, Peripheral's, Network Cards, Power Supplies, Power Protection.
Data Management: RAID 0, 1, 5, JBOD, partitions, NAS, Remote Access, FAT, FAT32, NTFS, UDF, HFS, HFS+, Recovery, SAMBA, FTP
Networking: Wired/Wireless, Sharing, Print Servers, Wireless Printers, Remote Data Access, Remote Desktop
Domain Control: DNS, Redirects, Authentication, File/Directory permission control, Basic TCP/IP Configuration, FTP
Server: Email account management, WebMail access, Filtering, Auto Responders, Mailing Lists, Bandwidth Control, Stats, CPU Throttling, SSH / Shell Access, IP Deny, SSL / TLS, VPN Connectivity (SSL & Point to Point VPN), Exchange 2003/2007/2010, Terminal Server, POP/IMAP/MAPI/Outlook
Systems
Windows 9X/NT/2000/XP/2K3/Vista/7/8
Linux (SUSE, Ubuntu, RedHat)
Mac OSx, Unix
Mobile: iOS, Android, Windows Mobile, BlackBerry
Virtual Environments: VMware, VirtualBox, Parallels, Wine.
Server/Database (working knowledge): SQL, MySQL,phpMyAdmin, Cpanel, WHMCS, phpBB, Drupal
Languages
HTML, Java, LUA, Visual Basic
Working knowledge: C, C#, XHTML, Action Script, CSS