My passion for technology started more than 10 years ago. Patiently repairing and upgrading computers at a young age was an enjoyable experience. Helping others with their computer related issues is always something that comes easily to me. A strong retail background has left me with outstanding customer service skills and a vast knowledge of computer and phone systems. My passion for troubleshooting can be seen every day. I love repairing anything that is not functioning properly albeit a car, computer, cell phone, etc. The ambition to having an understanding of how everything works keeps me very driven. I am very enthusiastic in my work and enjoy seeing completed work in a timely manner. I enjoy creative thinking to solve issues as quickly and efficiently as possible.
Hardware: Thorough understanding of all computer hardware, CD/DVD, CPU, Memory, Solid/spinning disks, Motherboards, Input devices, Peripheral's, Network Cards, Power Supplies, Power Protection.
Data Management: RAID 0, 1, 5, JBOD, partitions, NAS, Remote Access, FAT, FAT32, NTFS, UDF, HFS, HFS+, Recovery, SAMBA, FTP
Networking: Wired/Wireless, Sharing, Print Servers, Wireless Printers, Remote Data Access, Remote Desktop
Domain Control: DNS, Redirects, Authentication, File/Directory permission control, Basic TCP/IP Configuration, FTP
Server: Email account management, WebMail access, Filtering, Auto Responders, Mailing Lists, Bandwidth Control, Stats, CPU Throttling, SSH / Shell Access, IP Deny, SSL / TLS, VPN Connectivity (SSL & Point to Point VPN), Exchange 2003/2007/2010, Terminal Server, POP/IMAP/MAPI/Outlook
Linux (SUSE, Ubuntu, RedHat)
Mac OSx, Unix
Mobile: iOS, Android, Windows Mobile, BlackBerry
Virtual Environments: VMware, VirtualBox, Parallels, Wine.
Server/Database (working knowledge): SQL, MySQL,phpMyAdmin, Cpanel, WHMCS, phpBB, Drupal
HTML, Java, LUA, Visual Basic
Working knowledge: C, C#, XHTML, Action Script, CSS